We have your back under our guarantee. This implies that we will take care of your merchandise for two years from the date of purchase if any damage to the material or craftsmanship of the jewellery happens. Simply contact us, and we'll work together to find a solution.
We produce handcrafted, sustainably sourced products that are built to last. We are confident in the quality of our product, which is why we provide a 2-year warranty. This also implies that the warranty does not cover missing goods, scratches caused by regular wear and tear (such as a bent ring or broken chain), inappropriate use or storage of your product, and any modification to your product performed by a third party other than MISHO.
Items purchased through a third-party vendor (outside of mishodesigns.com) will not be covered under MISHO’s warranty. Please reach out to the company the items were purchased from.